Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Totals Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://totalsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product. It’s very sturdy and easy to use. Also, it was delivered a day earlier than expected! Very happy with this purchase.
The compact can opener works well. So far, there is no difficulty in opening cans, which is a good thing for can openers;) The workmanship is great and it leaves a valuable impression
Easy to use. No problems taking the top off of the can, but had to go around twice for it to cut the top off.
Its blade design is very sharp. I think it can remove the top of almost all cans without leaving a sharp bottle mouth. I have used it many times without cutting my hand. Since I bought this can opener, I always take it with me at friends' parties, which greatly improves my drinking experience. I like it very much. Buy it!
This is a fun and useful gadget! Ingenious design, suitable for ordinary cans, too hard cans are more difficult to open, but it does not affect the use.
I think that with this can opener, the can can be opened easily. It lies comfortably in the hand. I also like to use this topless can opener to open cans. Also the price is suitable. I will definitely buy it again!
I like drinking beverages and beer, as well as all kinds of cans. This can opener perfectly satisfies me to enjoy their deliciousness. This bottle opener is very easy to use.It can safely cut off the lid, the edge after cutting is not sharp and will not cut your hands. I recommend this can opener to everyone.
can't leave photos but looks exactly like advertised
I have used other types of can openers before, but they are not very easy to use. Since I got this can opener, I can quickly open the tops of various soda cans. It is easy to use, I don't need to use too much power. This product is of high quality and is a wonderful shopping experience.
functional product. need more power and skill
Open the jar and you will find that the jar no longer has sharp edges, which makes it easy to add ice to the jar. I will recommend it to my friends.
This can opener is easy to turn knob which allows for opening all the top of cans with eased.After removing the top, I can choose to turn it upside down or ditch the glass and drink straight from the can.I like this cool feeling.Everyone should have it.
A little fiddly to get used to but once you’ve done it a couple of times gets better. Does what it is supposed to and feels robust to last a while.
This is a high-quality can opener at a very reasonable price. This can opener works really well.
Good! I like this can opener very much. It is not only cool in appearance, but also very convenient to use. It's a cool item to have when u drink from a can .So far, I have used it many times, and the effect is very good and satisfactory.
Love it. Super easy to use, works by itself and is safe. The edges end up smooth ~ nothing sharp to cut fingers on
Was really surprised how easy it was to open a can. Easy to hold and use. We’ve been using an electric can opener for years now but it’s a hassle at times.
It took me a couple times to figure it out but it is definitely a great product!
Excellent item, thank you! Very easy to use and cheap.
I received it, it is very convenient and easy to use, most of the cans can be used without any difficulty, it is recommended to buy.
I’ve tried a few of these kinds of tools. Non of them work as good as a normal can opener but that’s an unreasonable expectation. Can opener requires two hands on the tool to operate. I can use this with just one hand while sitting down. Just a little effort and back and forth will take the lid off. Most of the reviews reflect what I’ve seen when I first started using these items. Takes some practice but if it’s not coming off cleanly then it is user error. This product is the best version of the tool I have tried yet.
Decent looking, highly functional, well priced, and the quality is really good. Highly recommended!
This product, works just as well if not better than advertised. Turns your beer can into a glass. My biggest concern was whether or not the edge left on the can would be sharp and I am happy to see that it doesn’t leave any sharp edges.
Everyone loves trying it at family gatherings! Takes some getting used to then works great
This thing is fun. I have always taken off the tabs off cans, what's better than that?.... Take the whole top off. This makes drinking anything way easier, and funner. Blades are very sharp, but leave no sharp edges on cans. Constructed well.