Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Totals Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://totalsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received it, it is very convenient and easy to use, most of the cans can be used without any difficulty, it is recommended to buy.
I’ve tried a few of these kinds of tools. Non of them work as good as a normal can opener but that’s an unreasonable expectation. Can opener requires two hands on the tool to operate. I can use this with just one hand while sitting down. Just a little effort and back and forth will take the lid off. Most of the reviews reflect what I’ve seen when I first started using these items. Takes some practice but if it’s not coming off cleanly then it is user error. This product is the best version of the tool I have tried yet.
Decent looking, highly functional, well priced, and the quality is really good. Highly recommended!
This product, works just as well if not better than advertised. Turns your beer can into a glass. My biggest concern was whether or not the edge left on the can would be sharp and I am happy to see that it doesn’t leave any sharp edges.
Everyone loves trying it at family gatherings! Takes some getting used to then works great
This thing is fun. I have always taken off the tabs off cans, what's better than that?.... Take the whole top off. This makes drinking anything way easier, and funner. Blades are very sharp, but leave no sharp edges on cans. Constructed well.
Exquisite and practical tool that can open the lid of the can very sharply. The cut part is smooth and has no sharp points. It is also more convenient to drink, without a lot of bubbles. Essential tools for drinking beer.
Had not checked length, so was a bit surprised at the size, although quite happy with purchase.
This bare can opener beer can is easy to use, clean, and there is no fuss about cutting paper cans. I am so happy that this cool bottle opener is well done, the camping can opener is easy to use and feels comfortable! It can be carried well and very convenient. I am very satisfied
Love this safe can opener, it works really good. It's very light and very convenient to carry out. I can open my canned drinks anytime and anywhere outside. I like this feeling very much. At the same time, this product is also very safe. It has no sharp place and won't scratch my hand. It is very practical. The small can opener has solved many of my troubles.
This can opener is very good. I need to open the can for my dog. And this works well. I give the bottle opener to my father and he said it is great.You can't believe that how easy it use. Really good quality and does an excellent job.
This is the best can opener I have ever used. Many canned food and some canned drinks in the kitchen are difficult to open. I have tried many ways, but it is very laborious to open it. When I saw this product, I was attracted by its design. I bought it with the attitude of trying, and finally it was unexpectedly easy to use, very reliable and practical, and I liked it very much.
Perfect design, super practical, I use it to open the lid of carbonated drinks, the operation is very simple, just need to button and then turn to open, so in the future will not be sprayed by the drink dirty clothes, save me a lot of time to wash clothes, it is really very useful.The hand-held can opener can work completely intuitively, and the can cover can be loosened without any problems. It is a sturdy can opener.
Very good product! I'm very satisfied with it, yet thanks for the fast delivery! Perfect quality and very fast delivery! Thank you for the very good services!
When this can opener arrived I put it on the can, the operation was very simple and I couldn't believe it. We have an expensive electric corkscrew, which I struggle with every time I use it, and I have to charge it to use it. With this can opener, electrical products will be thrown in the trash. He easily pierced the pot. Turn the handle and it cuts the top of the pot without resistance. Just plug it in, lift it up and pull it out. Won't slip here. In addition, the durability is also excellent. It is a robust and well made product.
Takes a little practice to get a clean cut. Overall good design and simple to use. The tongs are helpful for fishing out the lid.
This bottle opener meets its own ideal requirements. The topless can opener can be reused to open cans, and the edges become blunt, so the beer can opener will not cut itself again. The go swing is super recommended.
This can opener can really easily open the top lid of a canned beer bottle, and it has no burrs on the hands. It is very smooth and can directly drink alcohol against the bottle. I have never experienced drinking directly, and it can also open my drink. The top cover, praise
I don't like to open cans with my hands. The topic of opening cans has always been an annoying topic for me. So I bought this can opener. It does not produce sharp edges when opened, which is really great! Also, I think the price is even cheaper than the usual can opener-definitely worth the money.
Will not work on narrow cans
This can opener is very cost-effective, convenient and quick to use, and is a very useful prop.
Works really well I really wanted one of these so I am so happy to have it. I used it tonight for a party and it worked wonderfully!
The quality of the can opener is good, easy to use, but too soft cans are not suitable. The opened cans can be used as small vases for secondary use, which is very good.
It is convenient to use, good in quality and low in price, and practical.
This product has strong practicability. The size of the product is small, but it can effectively open the can. It's very convenient to carry when traveling. I'm satisfied