Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Totals Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://totalsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cut my bathroom scrub time by half and works way better then just hand power! I’ve got a bad back so scrubbing for long periods is a no go. Let the cleaner soak or not the drill has enough power to scrub anything out for you.
Scrubbing a bath tub down with your hands sucks, using a power drill with these attachments makes it a breeze and cuts down on time and energy. Use it on any cordless drill because a corded drill will just get in the way. A definite must if someone is looking for an easy way to clean bathtubs or bathrooms.
Love this concept. I have used it for the stovetop, worked great, I have arthritis and sometimes scrubbing excessively will cause fluid to build up in my elbows. I used the rounded top one to get into the little spot on bathtub that is meant for a washcloth to hand and it’s hard to scrub that spot, worked beautifully. I also used along baseboards in bathroom on the floor and I’m very happy.
These are the best thing For cleaning soap scum off of my bathtub! They worked great with my small DeWalt drill but it used up my batteries very quickly. The drill can get heavy after several minutes of scrubbing but , Overall they made cleaning easier and faster than doing it by hand, and my tub now sparkles.
An excellent product. I have used it on my Wolf stove with the grill in the middle and it looks brand new. I never thought that I would get all of the grease and crumbs from under the cracks and crevices but omg does this do the trick. I also used it in my bathtub and got rid of all the built up scum . I am ocd so I keep my home really clean. I would this product for anyone’s shopping list.
This is the greatest thing I've ever bought in my life. One piece of advice is to keep it far away from water because if it gets on your drill tip, it can rust. But I'll clean my shower walls in 4 minutes tops - it's a total game changer. Great to clean sinks, counter tops, and basically anything else too. The "toilet" attachment is great to get into corners.
Bought these to clean out the vehicles in our household. I was not expecting them to work as well as they did.
These made very easy work of some pretty nasty carpet and floormats. I used Chemical Guys' citrus upholstery shampoo with these and it honestly made a humongous difference.
Just knowing that I don't have to spend hours scrubbing by hand is a huge plus for me. Hook these into a drill and you are going to be done lightyears faster! I used the lower speed setting on my Ryobi as the faster speed was working a little too good-it would sling stuff everywhere. Slowed it down and way more controllable and the results were way better than expected.
The bristles held up just fine. No stray bristles anywhere and they were just stiff enough to dig out the dirt and grime while actually helping to reset the nap on my girlfriends' floormats. They look brand new!
The extension really comes in handy when doing under the seats and in the corners of the floorboard. Real handy!
It normally would take me about 4 hours to do my Hyundai by hand. This kit helped me knock it out in just over an hour. And it looks so much better.
Don't let the price fool you, please. I know there are more expensive and bigger-named brush sets out there. This set works and it works extremely well. And this is from a non-professional who is simply a conscientious owner who likes a clean interior.
I have found many uses for this power scrubber. I have used this tool to help me clean my glass top stove. I use the wide brush and add some glass top cleaner/polish to the stove and run the attachment at a slow speed so to not spray the cleaner/polish all over the place. It has shortened my cleaning time from 30 minutes to about 10 minutes and I am not using my arm strength to clean the glass top stove. Another use is for my cast iron pans. Whenever I get some stuck on food that is tough to remove I again break out the scrubber which I have used both the small flat and large flat brush on my cast iron pans. They make quick work of cleaning off the debris and do not damage the pan's seasoning. I have also used the rounded brush to clean the toilets as it makes the work quick. I haven't yet found a cleaning chore involving scrubbing that these haven't been able to help you complete. Also when cleaning do not use the toilet brush for something you will be touching or eating no matter how clean you get it. Just common sense if you find a use for it keep it for that use and don't cross contaminate.
This product made cleaning my grout effortless. I sprayed Simply Green on the grout line, let it sit for maybe 2 mins and then used the brush on it. Two quick swipes up the line and it was done. Previously, I was on my knees for quite some time and it was a lot of elbow grease with a brush! I can't wait to try this on the bathroom next. It attached easily to our drill (I may be the least mechanical female and I attached it) and a quick rinse and it was clean.
You guys.... My floor is a different color than I thought it was when I bought the place. I used an oxyclean/water mixture and let it sit for ~5 minutes, then went to town with the small drill brush. I thought it would brighten the brown grout a bit. I did not expect my grout to actually be beige under all that crud.