Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Totals Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://totalsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's really awesome
great value for money
I love this tray! Where I work, days can get hectic to the point where I simply refuse to eat my lunch inside so I go to my car (mental breakaway). I have a sliding armrest/console but it got annoying trying to cut up my hibachi-style teriyaki chicken from Tokyo Grill on it. I did an internet search and found this! No regrets! Note: if you have a steering wheel cover on, this won’t work. Bright side: it’s easy to put on your steering wheel and yes you will doubt yourself and think you can’t apply pressure or you’ll drop your food and drink in your lap, lol. This tray is sturdy enough to cut up food on it! Now, I have to be honest, I only used the “cup holder/placement” feature once.......I prefer the security of my cup holders in my car (‘17 Honda Civic). So where the cup I supposed to go, I put my phone there to watch YouTube while I eat my lunch (propped up by a popsocket). It works perfectly! Oh, and if you put this on your steering wheel and it’s at an angle, just take it off and try again. It’ll happen when you’re trying to put it on in a rush or just aren’t paying attention. :)
I work out of my car, and needed a desk. I drive a 2015 VW Jetta, and this fits the steering wheel perfectly. Keep in mind, you have to rotate the steering wheel into it's "upside-down" position before then sliding the tray from below to hook onto the steering wheel. Most recently, I had to take my dog to the emergency vet for care, as her cancer came back, and because of COVID, I had to wait in my car. I had my iPad with me, and this tray, and I set it up, had my iPad on the tray, and was able to relax in the front seat (as best I could) while they ran some tests on my dog inside the hospital. I'm so glad I bought this. It'll be great for when I can go back to work on the road.
Does very well for my needs. I like to work and eat out of my car. For reference, this is being used on a Subaru Legacy 2010 steering wheel. One thing I would highly advised is that this may not fit if you have a steering wheel cover. If your steering wheel cover is too thick, it may not attach to the steering wheel. I have a steering wheel cover, but it was barely thin enough for this desk to work.
superb quality!
This tray is very useful, and I'm glad I bought it! My new summer hobby is car-camping in a Toyota Prius while hiking through the beautiful forests of New York and Pennsylvania. When storms kept us cooped up in the car, I used this tray to turn the front seat into a dining area/office. It is perfectly sized to fit in the small space between the steering wheel and my body...no need to move the seat back. (Which would have been impossible due to the mattress in the back anyway.) The tray pops on and off easily regardless of steering wheel position (No need to turn the wheel upside down as mentioned with other kinds of cars.) It holds a meal or my cellphone/tablet/book securely without shifting or wiggling. When not in use, it tucks neatly between the seat and the center console. The tray is sturdy and seems like it will serve me well for many years. This is a simple thing, but it will really come in handy for anyone who spends a lot of time in their car!
As an outside sales rep I sometimes feel like I live in my car. This dual purpose tray is a 'must have' if you need a well positioned mobile desk or a less awkward way to eat (and avoid wearing) your lunch. It's nice that both sides are functional... a food tray complete with cup holder on one side, and and a smooth flat writing surface on the other. You won't have to worry about getting grease or food residue on your paperwork! Also works well with small laptops or your iPad. Made of high-impact plastic, it won't melt or warp if you leave it sitting in your hot car... virtually indestructible. I can't imagine how I lived without one of these for so many years!
and the steering wheel doesn't have to be turned upside down. This makes the occasional eating in the car much neater. This table, I got the large one, is sturdy and does require a seat adjustment. The flip side has a nice writing surface and a place to secure a pen or pencil. Happy with my purchase. Suggest using this with the engine off if you intend to set your soda on the tray. The combination of power steering and the weight of a full drink on the tray can result in a wet lap. Lol, it hasn't happened yet but I'm just putting it out there
Since I am in university right now as a commuter, sometimes I spend a bit of time in my car as it is comfortable compared to uncomfortable desks/chairs at my campus. This table makes it easy to work inside the car for eating or working as it has two sides. 1 Side works as a lunch tray with a spot for a drink, other side is mainly flat for books or a computer.
Car Laptop Holder arrived as was promised. quality worthy, much better than expected. Thanks
I am a manager that finds himself in the field quite a bit. I ordered this on a whim, and have since ordered a few for fellow managers, as gifts. The desk has fit almost every vehicle I have tried it in, and is just the right size for an iPad Pro in a Belkin Keyboard case. I have managed a laptop a few times as well. Oh, and you can eat lunch off of it as well, if you'd like. Just remove before driving. You have been warned.