We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Totals Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://totalsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product! Does well its function. I liked 100%, highly recommended!
The item is OK, well packed though the box was a little hit, and put it in operation and it seems to work well, good store, thanks!
All perfect, super fast delivery. Leave some beautiful curls, I recommend.
I am so excited about this. A curling iron that I can charge with a USB cable to power!! Perfect for travel, I no longer need to carry converters.
Perfect, it works perfectly I am delighted. I recommend it
Easy to use and curls stay/last. Reordering a second one for my Mother.
Amazing, it really surprised me. My hair is very straight and curling has always been hell and they didn't last. With this machine it's simple and very fast and I 've lasted days. Only paste, the battery consumes fast and if you have a lot of hair, it ends up hurting the arm a little bit of holding the curler.
AMAZING All curling irons never work for me because I have really long hair and this one was so perfect!!
All perfect, super fast delivery. beautiful curls, I recommend.
This curler is cute, nice color and design. It is cordless and charged by USB, which is really convenient. It has multiple time and heat settings to choose from, for getting different curl results and different hair types. It is ergonomic, very comfortable to hold in hand. This wand is so portable to be taken to anywhere you go, such a wonderful beauty tool keeping you stylish all the time!
🙂 The Good 🙂 • Portable waves/ curls anywhere (!!!) • Easy to learn • One handed hairstyling • No snags (!!) • Outside stays completely cool 😕 The Not-So-Good 😕 • Poor battery life • Inconsistent results • Must use very small sections RESULTS | I used on my long, fine, frizzy hair that holds a curl reasonably well. I was able to achieve some curls as shown in the after photo, but it took quite a few redos of curling the same strands over because the initial curl either had a a flattened end or was more wavy then a curl. This is very easy to achieve waves with. Curls are a little bit more tricky, at least for long hair. I think this would be great for someone with short hair.
I got this for my wife and niece for curling their hair while traveling and it does not disappoint. It is a slight learning curve but once you figure out how to use it, it is great. We did have to watch some video tutorials to figure it out. Basically, you set the temperature to your desired temperature on the handle (there are three settings). Wait a few minutes for it to warm up and then you're good to go. You grab a strand of hair, the smaller the strand the better it curls in my opinion, and put the hair in the curler at the top of your hair strand closest to the scalp. You hold in the main button and it will pull your strand of hair in, wrapping it around the barrel on the inside. It will then start beeping to countdown the time that you also set on the handle. My wife has thick hair so I did it on the hottest setting and the longest timer setting. If you do it once it will give a beach like wave. If you push the button again without removing your hair and let the cycle repeat itself, it will do a nice tight curl. When you are done you just pull down on the curler and your hair comes right out. It does take a little longer than using a regular curling iron, but it has the benefit that it is cordless and can be used in the car or where there is no electricity available, and it is really hard to burn yourself because the outside stays cool and only the inside heats up so I feel safer using this on my nieces hair incase she moves. It also is rechargeable and comes with a usb cord. It lasts about an hour per charge and takes about 25 minutes to do my wifes long hair, but it depends on your hair length and the settings that you chose.
Super happy with the product!! Never had such a great curler! Good quality, cute design and fast shipping. Thanks to the seller, highly recommended!
This product is amazing. I've tried the curler among many others and I simply can't get the trick to curling my hair. I'm very uncoordinated with my hands and this worked so easily. Cordless is a huge bonus too!
I have long, thick hair that regular curling irons really don't work too well with. But this one is the bomb it actually curled my hair & it is easy to use once you read the directions. My 9 year old niece curled my hair last night. I loooovvveeeee it!
This thing is a freaking life saver. I have struggled with everything under the sun. From a straightener, to a curling iron, to the wand, to foam rollers, to a weird looking curling thing that just tangled and caught my hair. I read the instructions once and it was enough to give me the basics. I have mid back length hair and it curled it in 30 seconds or less. I loved the option and hint it gave you to curl L on the right side and R on the life and then it even has an option of mixed curls. If you are hair illiterate like myself, this thing is a major life saver!!
I love this thing. No cords laying around and only took me reading the instructions and a little practice to get it figured out. So much easier and quicker then curling my hair with a regular clip barrel or wand. Definitely recommend.
I was not sure what to expect from this cordless automatic curler. It is pretty small and compact and overall pretty inexpensive too. I have to say, now having tested it out, I am pretty impressed with this little powerhouse. Once fully charged you can easily do your entire hair. After you read the instructions it is very easy to use. When you push the menu button that is also the power button you can toggle through the different settings that you can adjust. R/L is right vs left curl. Then you can adjust the temperature as well as the time of how long. The longer the stronger the curl is really. The thicker your hair the hotter temperature you should use really. I like that there is no cord that gets in the way. I also like that the outer barrel of the curler stays pretty cool, cool enough so you can touch it if you want. It definitely gets warm but you won’t get burned by it. The overall weight is pretty light so your arms don’t get tired. I like that you can change the direction of it so you can work easily on both sides of your head and even change the direction of the curls on the same side if you want. I haven’t had any issues getting my hair stuck or tangled in any way. The way I use it, and since it doesn’t show that anywhere it may not be right, I take a small section of my hair and kind of add it near my scalp into the curler. The curler then pulls the rest of it into the curler. When the hair is done you just gently pull the curler away from your head and voila, you have curls. I don’t know if you need to start at the other end but this seems to work for me just fine so this is how I will do it. Their picture kind of shows putting in the tip but I just can’t see that working well pulling in the hair that way. All in all I really like the curls this makes and am really happy on how easy this is to use.
I was so excited to try this because I recently cut 8 inches of hair off and my mom kept saying I look like a boy, curling gives me a different look! It's so easy to use! I really love it. I like how it's travel sized because my hair is known to fall out of curls. The clips inside the box are helpful with sectioning my hair and the charging port is small so I can charge it anywhere. Doesn't give you bouncy curls, but if you like subtle beachy curls, this is a win!
My friend has exactly same device. I decided to try it. And OMG, this curler functions exactly the same!!!! Even display is the same! And curls hold for all day! I am in love! Highly recommended!
I loved this cordless curler, it did curl my host very well, but I charged it over night and it would die before I even got my hair curled.
Great curler but a little puzzling to figure out. I had this curler for a few weeks, and I am just getting around to doing a review, because I have not had time to sit down and read the instructions and figure it out. I would rather have had a simpler to operate item for making curls, however it works great once you devote some time to figuring it out.
Recibí el artículo en buenas condiciones, funciona como sigue las instrucciones, para mantener el rizo se mantiene más tiempo use un aerosol para el cabello o gel.
This curler is portable, easy to use, and works well. Has yielded some good curls so far.
This is a very convenient tool! BUT READ THE INSTRUCTIONS BEFORE STARTING it really works easy if you follow them.