Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Totals Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://totalsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
llego rapido y en buenas condiciones recomiendo muchas gracias
Todo está bien como en la descripción.
Apariencia normal, durable
Он выглядит хорошо легко установить промышленность хороший размер внутри он может сэкономить вещи Отличная упаковка и быстрая доставка я оставлю комментарий через некоторое время
Se ve bien la industria fácil de instalar tiene un buen tamaño en su interior puede guardar cosas excelente embalaje y envío rápido. Dejaremos un comentario después de un tiempo
Está bien, rápido. Gracias.
Buena calidad del material todo perfecto
Ma pareció muy buena a simple vista. No la he puesto en mi carro. Ya les Contaré. No tuve que contactar al vendedor. Envío rápido y buen producto!
Perfecto
Okey
Большое спасибо, что заказ прибыл, упаковка отличная, качество товара хорошее, размер относительно маленький .. Товар еще не пробовал
Muchas gracias, el pedido ha llegado, el embalaje es excelente, la calidad del producto es buena, el tamaño es relativamente pequeño. El artículo aún no se ha probado.
Спасибо большое за товар, товаром доволен без всяких дефектов. Всем рекомендую продавец общительный.
Muchas gracias por el producto, estoy satisfecho con el producto sin ningún defecto. Recomiendo a todos, el vendedor es comunicativo.
Práctico
Как на фото. Быстрая доставка к нам. Отличное качество. Настоятельно рекомендую продавцу.
Кажется хорошим и сильным, попробую оставить больше отзывов
Como la foto. Entrega rápida. Gran calidad. Altamente recomendado por el vendedor.
Producto muy bien hecho. No me di cuenta de que reciba una malla de buena calidad. Estoy satisfecho. Recomendamos este artículo.
Parece bueno y fuerte, Intentaremos dejar más comentarios
Puso el Carnaval de Kia, el tamaño era perfecto.
Хороший
Bonito
Gracias, todo está bien.
Mes, mientras que el envío del pedido paga los días cognitivos, sólo llegó en cuatro EE. UU., el ácido bien barato indica.